Olivia Vaughan, senior product designer.
Eight years building operational tools for enterprise software: restaurant management, corporate travel, and consumer booking. I specialize in the logic-heavy parts of a product, like admin interfaces, data-dense workflows, and rule-based systems.
Enterprise clients include Dutch Bros, Burger King, Utah Jazz, and Wyndham.
Experience
Restaurant365
Senior Product Designer
2025 to May 2026
Designed the notification and automation framework for the whole product after an audit surfaced 9 structural problems across disconnected modules. It became the shared foundation for automation across the platform.
Re-architected inventory counting with reusable templates and scheduled counts, unlocking multiple daily counts and ad-hoc spot counts. Launched in beta with 16 Jack in the Box locations and is rolling out to the full chain.
Redesigned end-of-day cash management to mirror the physical closing process, resolving a persistent duplicate deposit problem for a major enterprise client. Rolled out to 100+ locations.
Built an AI-assisted research practice: a Gong call mining framework adopted by all 12 designers on the team.
Christopherson Business Travel
Senior Product Designer
2023 to 2025
Rebuilt the travel manager itinerary experience around how managers actually work, monitoring many trips at once, after testing showed the mobile-mirrored design didn’t hold up.
Spotted an unscoped finance reconciliation need during testing and designed a separate tabular view for accounting teams, instead of squeezing two incompatible use cases into one screen.
Designed field mapping and custom reporting tools for CHG Healthcare so admins could manage complex billing rules without engineering support.
Led table and field component design during the company-wide design system rebrand.
Founder & Product Designer
2025 to present
Found an underserved user in an existing product category through secondary research and built a mobile-first, three-sided product concept around that gap.
Designed distinct information architecture and emotional sequencing for each of three user types, including a pull-based task model for users working through grief.
Produced the full solo design suite: PRD, three information architectures, 40+ wireframe screens, a design system, and an interaction patterns reference. Prototyping in code with Cursor.
Access Development
Product Designer
2018 to 2023
Designed the hotel browsing and booking experience from scratch, the travel vertical leadership credited with saving the company. It served millions of users across clients including Wyndham and Visa LATAM.
Built a booking engine for Walt Disney Resorts, Universal Studios, and San Diego Zoo, solving a date and time selection wayfinding problem through research and testing.
Worked as the sole designer across multiple product teams, partnering with PMs, engineers, and the VP of Partnership Marketing.
COMPanion Corporation
Head of Marketing
2014 to 2018
Owned go-to-market strategy and all marketing for two B2B software products, managing a team of three.
Repositioned both products from the ground up, moving from feature-led copy to outcome-focused messaging.
Ran the national trade show program end to end.
Education
AI Design Systems Course
Into Design Systems
UX Design Training
CareerFoundry
Art History
Brigham Young University-Idaho
Graphic Design
San Diego City College
Skills
Design and methods
Figma
UX/UI Design
Design Systems
Mobile App Design
Code Prototyping (Cursor, AI-assisted)
User Research & Usability Testing
Behavioral & Psychological Research
Information Architecture
Onboarding Design
Accessibility & ADA Compliance
Systems Thinking
Rule-Based Automation Design
Agile Product Development
Domain expertise
Enterprise SaaS
Consumer Apps
Data-Rich Experiences
ERP & Inventory Management
Corporate Travel
Restaurant Operations
Admin & Operational Workflows
Data-Dense Interfaces